Shipping policy

Shipping Fee

Selectable shipping fee option for different shipping methods. 

Ship Area

Mainly in the AU.

Thank you for your understanding.

Shipping Orders

Orders will ship within 1-3 business days of processing payment unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed.

Orders that cannot be shipped from the local warehouse will be directly shipped from our corporate headquarters production center in China.

Delivery Times

Shipped from local warehouse:

2-8 business days, shipped by the AU Post / Toll / PF Logistics

Shipped from China:

Express shipping: 

8-14 business days, shipped by courier UBI.  

 

Others:

1. Typically, for orders including more than one item, we try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

1. We cannot change the shipment once the product is en route. We cannot change the delivery address of my package after it has been shipped out

1. If the product you received was not what you purchased, or other order issues, please contact customer service at service@inkbird.com.

1. All charges for service from other areas and non-US regions are exclusive of value-added tax and customs tax, please be cautious when placing orders.